How should I imagine a digital Childcare ?
We look after children aged 4 to 11 with the help of a video solution and a kids coach. In small groups of max. 4 children, we offer a variety of activities and an interactive Childcare.
What does the Childcare cost ?
Our EVENT care package includes 10 hours and costs 200 € plus VAT. Here is a calculation example: For a group of 4 children with a care duration of 1 hour, the contingent is reduced by 4 hours.
How does integration work?
The integration can be done in 3 ways:
a) Integration into the registration process/ticket purchase of the organiser:in
b) Widget integration on website or in software solution
c) Linking to KidsCircle.io booking page
What steps are necessary for us to offer your solution?
After purchasing the care package, you will receive our welcome PDF incl. information, step-by-step instructions for participants and the voucher code.
Depending on your integration, you have the following options:
a) If integrated into registration process/ticket purchase of the organiser:in:
After your participants have registered for childcare, send us the data via .csv/.xls for integration into our system.
b) For widget integration on website or in software solution
We will provide you with our widget code.
c) When linking to KidsCircle.io booking page
We will send you our logo, photo/text material incl. URL.
After integration, participants can immediately book Childcare according to their individual needs during the event. They will then receive the dial-in data and further information up to 1 hour before the start of the childcare. A second device (e.g. laptop, tablet, mobile phone) is required for the Childcare of the children by a Kids-Coach.
What software do you use?
We use the browser-based video solution from Whereby in Norway.
Which languages do you offer?
In addition to care in German, we also offer care in English. Spanish is possible on request.
What payment options do you offer?
You can purchase the EVENT care package online by credit card and Paypal. In parallel, we naturally offer purchase on account after confirmation of the offer.
Who takes care of customer service?
We are available daily from 8 a.m. to 8 p.m. in the customer chat, by e-mail or by phone (+49 30 219 18 408).